Ability Prosthetics & Orthotics Reviews
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Here's what some satisfied customers have to say Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
- on client review
There are over two million amputees in the USA, the majority of them are leg amputees. There are also about 480,000 yellow school buses; which would suggest that for every time an average person sees a yellow school bus during an average week, they should have also seen about four amputees out and about, walking around and having active lives. But we don't see that, do we?
My experience with Jacob Townsend and the other folks at Ability was great because they are outcome oriented, rather than sales oriented; Jacob realizes that prosthetics should be a repeat business for their clients. The difference between a leg that sits in someone's closet unused and one that gets worn daily is all about it being the "right" type of prosthetic for the level of activity that person wants to achieve. And it's even more about getting the fit of the socket correct.
Jacob took the time and effort to ask all the questions and get to know just what I was looking for, and then spent the extra care during the test socket phase to do all the little tweaks and adjustments that resulted in the best fitting pair of sockets I have ever had. He also went the extra mile to arrange for a test for me of wearing a mid-level foot on one side and a microprocessor controlled foot on the other side simultaneously to achieve a very accurate comparison. The end result is a pair of legs that are very easy for me to walk with very naturally.
The making of prosthetics is as much a craft as a science, and Jacob and the fabricators he uses are true craftsmen. If more practitioners were like the folks at Ability, perhaps we would start to see more amputees out and about.
- on client review
I had BKA and spent a year with another company and never had a prothesis that fit properly. I trusted them to help me through the process but in the end, I think they Just wanted the $$ and didn't care about me. When the company went out of business, I was stuck with a leg that didn't fit and had a broken valve. Tom and Janet were awesome. Tom showed me the options helped me get the new leg approved through insurance. I was amazed at how much I was never told and how little service I had recieved from the other company.
- on Client Review
It’s been nearly a week since I took delivery on my new prosthesis and am happy to report no adverse effects as yet. I don’t know how I ever got along with it. To explain it in just one word, I would say freedom is the best one. I have taken over 9000 steps with only one stumble. The knee performed as advertised on my only stumble. I was stepping over one of my dog’s toys Monday night but missed and stepped on it with my heel. Since I was slightly up on the toe, the knee kind of pushed forward and I continued to walk without missing a step. Simply amazing. With the old leg I would have either did the cripple dance before gaining back my stance or went straight down to the floor. I even went out last weekend and walked down my slanted driveway on snow and picked up my newspaper without slipping one time. I am so impressed with the Genium knee. This is what I have always needed and feel so fortunate to finally have one. I see only good thinks going forward and am grateful beyond words to you and all others at Ability. You have given my life and confidence back to me. I can never repay you enough for all that you have done.
- on Testimonial
"I am so impressed with the patient’s prosthesis. I have never had a prosthesis that fit and functioned this well with any other provider. I will be referring every one of my patients to you and telling everyone I work with to do the same. I mean, the preparatory socket fit perfect…. Perfect. I just can’t believe how well this patient is already doing. The patient is already so functional and independent. There is no one around that can provide a prosthesis that fits like this in this area.”
Great Patient Testimonial for the Staff at Ability Prosthetics and Orthotics on 5.23.2012 | Gettysburg Location
- on Ability Prosthetics & Orthotics Testimonials
Laura is so kind and helpful and always listens to me when I need her. Tom is fantastic. He listens, really listens to my problem and then makes adjustments to my prosthesis always stopping to ensure the adjustment he just made works for me. He is so kind and compassionate and understanding. When I'm there he makes me feel like I am the only patient he has. He takes his time, is meticulous, and is attentive to every detail of my prosthesis. I highly recommend Tom to anyone I meet that needs any type of prosthesis or orthotic. He is great and I hope he stays with Ability for a long, long time.